Return, Replacement, and Refund Policy

1 Return and Replacement Eligibility

  • Return requests must be raised within 12 hours of delivery.
  • Eligible reasons: spoiled, damaged, or incorrect items.
  • Clear photos must be provided as proof.

2 Non-Returnable Items

  • Items consumed or tampered with
  • Items purchased under flash sale unless defective

3 Refund Process

  • Once approved, refunds will be initiated to the original payment method
  • Processing time: 5–7 business days

4 Contact for Return/Refund

Email: help@khet2pait.shop